Adrift

Adrift Policies

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CANCELLATIONS / NO SHOWS

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Your appointments are very important to the Adrift team, and are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 48 hours notice for all cancellations & rescheduling.

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Because services are reserved for you personally, a cancellation fee of 50% of scheduled services will automatically be charged to your credit card on file for all missed, cancelled, and rescheduled appointments without a 24 hour notice.

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If you are running late to your appointment, we will try our best to accommodate you. However, do to scheduling, we may need to adjust your service. If you are more than 15min late, you will be marked as a no show and 50% of your service will automatically be charged to your card on file.

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CREDIT CARD REQUIRED

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​A credit card is required to be held on file in order to schedule any appointment.  Your credit card will automatically be charged in the event of a last minute cancellations or no show. Sickness, covid related situations, school cancellations, and weather forecast do not excuse this policy. Clients with an expired credit card on file will be contacted to pay and will not be serviced until the fee has been paid. By scheduling an appointment, you are agreeing to our cancellation policy. Late arrivals are still responsible to pay the full price of the service scheduled.

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REFUNDS

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We strive to do our best work at all times. However, while dealing with chemicals sometime less than favorable results happen. Although we DO NOT offer refunds of any kind, we do want you leaving feeling your absolute best! If for whatever reason you are unhappy with your service, please notify Adrift within 7 days of your appointment and we will try our best to resolve any issues.

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All products purchased are considered final sale and will not be returned or exchanged for any reason.

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PAYMENT & PRICING

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Adrift accepts payment in the form of: Cash, Check, Venmo, Apple/Google Pay, or Credit Card. 

There is a $25 returned check fee. Prices are subject to change without notice and may vary by stylist seen.

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GIFT CERTIFICATES

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Gift Certificates are non-refundable and will not be replaced if lost or stolen. 

Gift Certificates may only be redeemed on full price services and retail items. They may NOT be redeemed with any other special or discounted service. Valid towards services with select stylists, and may NOT be redeemed with Booth Renter Stylists. 

Gift certificates are purchased by a monetary amount and will be deducted from service price. Due to service price increases an additional balance may be due at time of service.

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CONSIDERATIONS

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For the consideration of our guests and the safety of your children, all children visiting Adrift must be accompanied by an adult at all times. Only children receiving services will be allowed on Salon floor.

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We also ask you disconnect and limit cell phone use and phone volumes during your time with us. If you do need to take a call or choose to use your phone, we ask that you please use headphones or ear buds to not disturb other guests around you.